Description
Polymaker Polysupport Robox SmartReel 3D printer cartridge (MPN: RLH-SPC-SP001) is specifically designed for use with the
Robox dual material 3D printer as a support material. Polysupport was originally designed as a support material for PLA,
Robox Hips filament being used for ABS, but we have found that it can be used as a support material for a range of commonly used plastics.
Why use Polysupport 3D printer filament?
When Polysupport is used in combination with a build material the gap between these materials can be reduced significantly to increase accuracy of the supported sections in some cases a gap of zero can be used.
The advantage of printing a solid support is that you can build much more complicated shapes, this is the great advantage of dual extruder 3D printers.
SmartReel Cartridges are sealed in reusable ziplock bags with a silica sachet in order to maintain the low moisture content required for the best 3D printing. Robox filament has a filament diameter of 1.75mm and the Robox Polysupport SmartReel contains approximately 350grams of polysupport, equivalent to 120m of filament.
Polysupport Print Settings
Whats so special about the Robox Filament Cartridge?
Each reel houses and EPROM (erasable programmable read-only memory), which is re-writable memory board. This allows information about the contents of the robox filament spool to be included on the eprom which can then be updated as the contents of the spool change, for instance how much filament is left on the SmartReel or what the printing temperature should be.
The filament is compatible with any 3D printer that can use 1.75mm polymaker polysupport filament but the eprom is only compatible with the eeprom reader attached to the Robox desktop 3D printer.
For information on the qualities of the materials please see our guide to 3D printer filament materials.
UK Shipping
Orders over 2kg in weight are shipped via DHL Express orders under 2kg are shipped via Royal Mail 48hrs Tracked.
The advantage of flat rate Postage and Packaging to our customers are that if you order 1, 2, 3, 4 or 5 spools of filament the price is the same.
p.s. Were sorry about the Highland & Islands shipping costs, it’s a reflection on the increased shipping charges we have to pay.
International Shipping
We do ship internationally but ask if you can contact us to arrange an order as shipping costs can vary greatly depending upon destination and weight. Please see or International orders page for more information.
Returns & Refunds
Firstly, if you want to return a product or you have a faulty product please get in touch as soon as possible!
To prevent ordering incorrect items, if you are unsure just ask and we can offer some guidance. However, bear in mind that we cannot say whether a particular product will be right for the purpose that you intend to use it for.
You can return your goods to iDig3Dprinting for any reason within 14 business days following receipt at your delivery address as long as they are in a re-saleable condition.
Filaments & resins cannot be returned once opened as once exposed to air these items perish.
Downloadable goods and 3D print samples cannot be returned and no refund will be issued.
Shipping costs of returned items are paid by the customer
A full refund will be issued for unopened items that are returned in their original packaging that are in a "as new" re-saleable condition minus additional costs that are incurred by iDig3Dprinting like payment processing fees, custom duties or charges.
We are afraid we cannot issue refunds for products that have been defaced, altered, used, or damaged in any way. All requests for refunds are subject to inspection by iDig3DPrinting of the returned item. We are not a charity or a lending library.
Refunds and returns for faulty items works a bit differently. Faulty goods can be accepted for return upto 60 days from receipt of the goods (However we prefer to offer diagnostics and repair solutions prior to an actual return, its better for the environment). After this time you will need to contact the Manufacturer. A repair or replacement will be issued for faulty goods once they have passed inspection and been found by iDig3Dprinting to be faulty.
This is a brief account of our returns policy. For the full terms please see our Terms and conditions page. Content on the Terms and Conditions page supersedes this content.
How to raise a return request
The main thing is please communicate with us. We are not omnipotent!
We can be quite flexible but this is built upon a foundation of mutual respect between our customers and iDig3Dprinting.
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