Privacy policy

The below privacy policy document explains  how iDig3Dprinting, part of iDigLocal Ltd, uses and protects any information that you give iDig3Dprinting when you use this website. The privacy policy only relates to personal data collected by iDig3Dprinting via this website, in emails or on the phone. It does not relate to data collected using other means or via other websites. The privacy policy of websites visited through links provided by iDig3Dprinting via this website or any other means will in those instances apply and will determine how your personal data is then used by those websites and our privacy policy will no longer apply.

iDig3Dprinting may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with the current policy.

What information do we collect

We collect data necessary to provision the service that iDig3Dprinting provides. The types of data we collect are:

  • Your name
  • Your Billing & Shipping address
  • Your telephone number
  • Your email
  • Your purchase history (from this website)

We DO NOT store your credit or debit card details

How you personal data is used

The main use of your data is for the provision of goods and services provided by this website. We use your data for:

  • Provision of goods and services
  • Administration
  • Marketing, advertising and promotions

During the order process you will be given the opportunity to opt-out of our direct marketing scheme. This is not something that we currently use a great deal. If at a later date a visitor wishes to opt-out of the direct marketing scheme then please contact us. If you receive direct marketing via email there should be an unsubscribe link that can be used to opt-out.

Disclosure of information to third parties

We do not share your personal information with third parties except:

  • To couriers in order to ship you products
  • To payment gateways in order to validate your payment details and perform the order financial transactions
  • Occasionally to manufacturers or distributors in instances where products are shipped direct from that third party.

Your information is not passed on to third party marketing companies by iDig3Dprinting

How we use Cookies

Cookies are small text files placed on a user’s computer hard drive by a website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. The most common type of cookie is a session cookie. This website uses session cookies to store information whilst a visitor is using our website and stores information about which pages are visited and whether the user is logged in and what products are in the users cart. Typically they will expire within a few minutes of the user leaving the website.

Third-party cookies can be used to track and individuals internet activity and usually have a longer lifetime. The information the store can be accessed by the website and also refreshed when ever a user visits a page were the same or similar cookie is being used.

We use Google Analytics, Google Adwords, Bing Analytics & Bing Ads to help us understand how visitors arrive at our website, how they use our website and for online marketing. These Third-party cookies follow your progress through our website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site and what you order. This data is then stored by Google in order to create reports. These cookies do not store your personal data.

The information generated by the cookie about your use of the website, including your IP address, may be transmitted to and stored in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google & Bing may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. By using this website, you consent to the processing of data about you by Google & Bing in the manner and for the purposes set out above.

This website uses the Google AdWords remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the iDig3Dprinting website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Google’s privacy policy pages  Google Ads privacy policy Bing Ads privacy policy pages

iDig3Dprinting may also use cookies in our email communications to personalise the email and to track if the mail has been opened or read and if the recipient has used any website links contained in the email. This allows us to monitor and improve our email communications and website.

Internet browsers normally accept cookies by default. You can set a browser to reject cookies. If you set your browser to reject cookies be aware that this may effect the functioning of your website. To ensure user experience is unaffected we suggest as a minimum that you choose an option that rejects all third party and long lived cookies.

Security

The iDig3Dprinting website holds your personal data in accordance with the security provisions of UK data protection legislation. We are constantly reviewing the security of our website.

How to access what personal information we hold

You have the right to request a copy of the information that we hold about you. If you would like a copy of particular personal information we hold about you then please get in touch. We will of course need to verify that you are the owner of any information we hold. If you believe that any information we are holding on you is incorrect or incomplete, please get in touch with us as soon as possible. We may make a small charge for information retrieval services.

Links to third-party websites

This Privacy Policy applies only to the personal data collected by iDig3Dprinting and does not apply to third party websites. iDig3Dprinting is not responsible for the privacy policies of other websites. We advise users to read the privacy policies of other websites before registering any personal data.

How to contact us

Please use the contacts form page or telephone us on 00 +44 1453 808026